Policies

Returns policy

Unopened parts come back within 30 days. Anything we got wrong is ours to fix, including the shipping.

Last updated October 21, 2026

Returning a part you no longer need

You may return a part within 30 days of delivery when it is unopened, uninstalled, and in its original packaging with everything that came in the box. Refunds go back to the original payment method once the part has been received and checked, usually within 5 business days of arrival.

Return shipping is your cost unless the error was ours. We recommend a tracked service; we cannot refund a return that does not arrive.

What cannot be returned

Electronics, tuning devices and software once opened or activated.
Made-to-order, custom-finished or special-order parts.
Parts that have been installed, test-fitted, modified or show tool marks.
Fluids, chemicals and other consumables once the seal is broken.

Something arrived wrong or damaged

Tell us within 14 days of delivery with your order reference and a photo of the part and the packaging. Shipping damage and picking errors are ours to put right: we cover the return leg and send the correct part or a full refund, whichever you prefer.

Please inspect freight deliveries before signing where you can, and note any damage on the carrier's paperwork.

Fitment

Verify compatibility before ordering and installation. If you believe a part is incorrect or incompatible, stop and contact us before installing, test-fitting or modifying it. Fitment-related returns follow this returns policy, subject to our obligations for incorrect products, express fitment commitments and applicable law.

See our fitment, installation and vehicle damage policy.

How to start a return

Email or call us with your order reference and the part number, and we will send a return authorisation and the address. Signed-in customers can also start from their orders. Unauthorised returns can be delayed while we match them to an order.

Questions